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Opening a Second Location

If your first location is successful downtown, a second downtown location can:

  • Capture different foot traffic patterns
  • Serve different customer segments
  • Reduce wait times at your original location
  • Test new concepts with your brand
Area Best For Character
Hay Street Core Retail, restaurants Highest foot traffic
Person Street Retail, restaurants, and services1 Mixed-use corridor with government and office-worker traffic
Franklin Street Creative, arts Emerging, affordable
Cool Spring Entertainment Evening economy

Before signing a lease:

  1. Will locations compete? Consider distance and customer overlap
  2. Different concept? Same brand, different menu/offering?
  3. Management capacity? Can you oversee both locations?
  4. Supply chain? Can vendors service both locations efficiently?
Item Transferable?
Business registration Yes (same entity)
EIN Yes
Sales tax number Yes
Permit New Application Required
Building permit Yes, for any renovation
Certificate of Appropriateness Yes, if in Historic District
Food service permit Yes, per location
ABC permit Yes, per location
Sign permit Yes, per location
Expense Range
Lease deposit 2-3 months rent
Build-out $50-$200/sq ft
Equipment Varies by business type
Inventory 30-60 days supply
Working capital 3-6 months operating expenses
Source Amount Notes
Business Assistance Loan Up to $125,000 City subordinated loan
SBA 504 Loan Up to $5M Real estate, equipment
Can Do Program Up to $750,000 Job creation required
Phase Duration
Site selection 1-3 months
Lease negotiation 2-4 weeks
Permits (non-Historic) 2-4 weeks
Permits (Historic District) 4-8 weeks
Build-out 2-6 months
Hiring & training 4-8 weeks

Total: 6-12 months from decision to opening

  1. Underestimating management time - Running two locations is more than twice the work initially
  2. Same staffing model - Different locations may need different approaches
  3. Ignoring cannibalization - Too close and you split your existing customer base
  4. Rushing permits - Historic District especially requires patience

  1. The City of Fayetteville’s Downtown Urban Design Plan identifies retail and commercial activity along Person Street, and the Historic Downtown District directory lists current Person Street restaurants and other businesses. City plan · Downtown business directory