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Growing Your Business

Congratulations! If you’re reading this, your downtown business is thriving. Here’s how to take the next step.

  • Consistently turning away customers due to capacity
  • Strong cash flow for 12+ consecutive months
  • Staff working at or near capacity
  • Regular requests for services you can’t currently provide
  • Opportunity to capture adjacent market
Consideration Resources
Additional square footage Contact your landlord first
Extended hours Review parking, staffing needs
Outdoor space Outdoor dining permit

Downtown offers diverse micro-markets:

Area Character
Hay Street High foot traffic, tourism
Person Street Retail, dining, government, and professional services1
Market House area Events, entertainment

See: Opening a Second Location

Expand what you offer without moving:

  • Pop-up collaborations with other businesses
  • Event hosting
  • Private events/catering
  • Retail additions to service businesses
Program Amount Best For
Business Assistance Loan Up to $125,000 Working capital, equipment
Façade Grant Up to $25,000 Exterior improvements

Contact: Economic Development, 910-433-1596

Up to $750,000 in forgivable loans for high-growth businesses.

  • Priority for job creation
  • Minority-owned business focus
  • Contact: FCEDC, 910-323-6006

Finding and keeping good employees is often the biggest growth challenge.

Resource Service
NC Works Career Center Job posting, training grants
FTCC Workforce training programs
On-the-Job Training Wage reimbursement for new hires

See: Hiring & Workforce

  1. Assess readiness - Review financials, capacity, demand
  2. Explore funding - Contact Economic Development
  3. Plan carefully - Use free FTCC Small Business Center counseling
  4. Network - Connect with other downtown business owners through the Downtown Alliance

  1. The City of Fayetteville’s Downtown Urban Design Plan identifies retail and commercial activity along Person Street, and the Historic Downtown District directory lists current Person Street restaurants and other businesses. City plan · Downtown business directory